Forever 21 in Mobile, AL Open now

Reviews about Forever 21

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  July 15, 2019, by Amy Le
  Have shopped here since 2001. Last year I order almost $400 worth of clothes. Wanted to add it as little extra mini side gifts for my sisters. Never received it. Called them, and they gave me go in circles calling FedEx and what not. 6 months later still didn't get a final result. Never got my refund, emailed them, never received a reply, called them again, was told the same thing, 5-10 business days for the refund to go through. Still nothing. And it's almost Christmas and everytime it gets close to November, I'm just so upset about it. I didn't call my bank bc I thought they were going to fix the issue. Just so disappointed. Haven't shopped there since. I normally order my stuff online because I don't like going into the stores, very messy and unorganized. And after this incident, just really don't want to work with people like that.