H&M in Mobile, AL Open now

Reviews about H&M

• ★ ★ ☆ ☆ ☆

  October 09, 2019, by Ultreya
  Tried to shop here several times, but nothing has really clicked about the experience, the people or the products. Last night, we got into a groove, enjoying the music, and putting together some outfits for my tween daughter, whose closet is pretty bare at this point, with her changing so fast. The guy clerk was friendly. A female clerk didn't speak at all upon passing her hurried and harried manner many times. We were really going through a lot of clothes trying to find the right things for someone who needs to find a new look. We were having some success, having fun, and then they turned off the music. When I asked the guy what happened to the music, he said that it automatically cycles off. Whaaaat? A clerk in the dressing room overheard us discussing an outfit, and offered an off-shoulder style top that I told her would not work for a particular reason (which I couldn't spell out.) She did not seem to care or get it, nor offer any help after that, and I was going all over that store, a dozen trips or more. I even mentioned at one point that a hat I wanted to buy did not have a tag, and she said nothing. I thought the man who came in the dressing room had gotten the wrong one until I read the review on here complaining about CO-ED dressing rooms! This is inappropriate when privacy is uber important. I understand it's a Swedish company and they're more open there, but that won't work here in lil' ole Mobile. Price confusion seems to be intentional, where a rack will have $5 or $7 sign above it, and you find many items with $30 stickers. Other than that, we found some nice pieces, such as a jacket, and some boots and some artsy things. I would have bought a lot, but got turned off, and my daughter began feeling poorly and it was about half an hour from closing. We gave up and I know they were glad! They gave off a vibe of not wanting us there and turning off the music was a message to get out. Very dashed hopes because it was going well, dealing w desire to buy online, which is impractical--can't see how they will look or fit, more time consuming, sending things back... I will be trying to find similar pieces in another store that is more welcoming and helpful.
• ★ ☆ ☆ ☆ ☆

  July 08, 2019, by Joe Kennedy
  Co-ed dressing rooms and only a curtain between my wife and some teenage boy? Fix this, H&M. Don't be disgusting. You should be glad I wasn't there when the kid tried to peep on my wife.